
World’s largest fast-food chain says it may use remote call centers to take orders at the window.
The world’s largest fast-food chain said on Thursday it is looking into using remote call centers to take customer orders in an effort to improve service at its drive-thrus.
Ok…. now tell us the REAL reason.
“If you’re in L.A…. and you hear a person with a North Dakota accent taking your order, you’ll know what we’re up to,” McDonald’s Chief Executive Jim Skinner told investors during a presentation at the Bear Stearns Retail, Restaurants & Apparel Conference in New York.
I heard a rumor that they might outsource to India too? Is that true?
Lovely.


























































Would you like chutney with that?